Position: Leasing Consultant
Location: San Diego, CA
Job Type: Full Time
We're hiring experienced leasing consultants for a large number of different properties and clients throughout the Greater San Diego Area. We have both large and small companies hiring, so whatever your preference, we have it!
RESPONSIBILITIES AND DUTIES:
Complete lease form or agreement and collects rental deposit.
Responsible for ensuring the “model” apartments and target apartments are ready for show; responsible for maintaining work areas and office in clean and orderly manner; need to have an awareness of the “curb appeal” of the property.
Thorough knowledge of lease terms, specifications and all community policies.
Knowledgeable of required telephone and sales techniques.
Knowledgeable of current market conditions.
Fully informed of current rental rates, sizes, locations and all amenities of property.
Maintain contact with all apartment locator services and local businesses to provide informational material. Update periodically.
Responsible for “shopping” competitive properties.
Develop full knowledge of application information required, screening processes and policies regarding rentals. · Responsible to conduct out-reach marketing at least once per week.
Develop and maintain an on-going resident retention program under direction of Community Manager. · Responsible to play an active role in the renewal process.
Responsible for proper maintenance of all resident and property files. 2
Responsible for maintaining and updating Leasing and Property Information Handbook and Advertising Log Book. · Efficient and timely processing of all required administrative forms, reports and related information.
Responsible for reporting unusual or extraordinary circumstances regarding the property or residents. · Courteous, efficient handling of resident requests and complaints.
Responsible for maintaining a professional appearance and attitude at all times.
Responsible for seeking educational opportunities and self-improvement for personal growth and development. · Responsible for assisting Assistant Manager in collection of delinquent rents.
And anything else that the CM feels falls into the Leasing Consultant’s job description.
MINIMUM REQUIREMENTS:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
2-3 years of experience in a real estate sales and/or leasing
Strong understanding of real estate industry
Exceptional customer service and follow through skills
Excellent problem solving and communication skills
Ability to communicate effectively both in writing and verbally
Basic computer knowledge including Microsoft Word, Outlook, Excel and exposure to social media
Ability to work day, weekend, and evening hours as required